can’t make or receive calls from past 6 days

Location/place: Chennai

Name of company/service: TATA DOCOMO

I can’t make or receive calls from past 6 days. I have made so many
complaints to customer care and sent emails to [email protected]
but my problem has been solved.

Customer care says problem will be solved in 2 days but it has been 4
days still nothing has been done. I am fed up.

Listen@tatadocomo says because they couldn’t contact me (which is my
problem) they have successfully closed the complaint.

Details: unable to make\receive calls or sms though I can view all the
contacts on the sim (so I think sim is in good condition) and sim
shows strength of signal. The operator name is not available instead
“emergency” is shown.

I am afraid since making a dummy sim will deny my starter offer in
which I get daily 100sms free.
Its very urgent. Please do needful on priority basis.

Issue area: chennai

issue sub area: tambaram

landmark:bharat university

pincode:600126/600073

issue(indoor/Outdoor):unable to make\receive calls or sms though I can
view all the contacts on the sim and sim shows strength of signal
which is fine. The operator name is not available instead “emergency”
is shown.
Duration of problem:3days

error message: “failed” / Unable to connect

handset model:micromax x265, nokia 2730c , nokia 1208 (tried all these models)

sample numbers(facing same issue):nil

operator name using: tata docomo

alternate number:9884584596/7200583262

thanking you.

Avinash kumar