CANCELLATION OF BOOKING OF TATA NANO CAR OF UNIQUE IDENTIFICATION NUMBER: 112739076 VIDE WPHXY 0162 DATED 29 DEC 10 WITH OUT PRIOR NOTICE AND NON REFUND OF DEPOSITED AMOUNT RS 95000/- TILL DATE

Jan 4, 2013

—

Location/place: PRESENT ADDRESS:- QTR NO: WO 9/1, SHAKUNTALAM AIR FORCE STATION KALAIKUNDA, KGP, WEST MEDINIPUR (WB) PIN: 721303

Name of company/service: TATA MOTORS PVT. LIMITED

SIR,I AM A SERVING INDIAN AIR FOCE PERSONAL. I HAD BOOKED A TATA NANO CAR THROUGH SBI AIR FORCE STATION HIDAN BRANCH BY DEPOSITING AN AMOUNT RS95000/ CHEQUE NO.651914 OF SBI(05669)ON 25/4/09 OPTING TO TAKE DELIVERY OF CAR FROM TML SRINATHJI MOTORS LTD,GHAZIABAD(UP).MY UNIQUE IDETIFICATION NUMBER IS:112739076. SUBSEQUENTLY I GOT TRANSFERRED TO AIR FORCE STATION KALAIKUNDA ,KHARAGPUR DIST: WEST MEDINIPUR(WB) ON 24/9/09. I INFORMED AND HAD REQUESTED TO TATA MOTORS LTD TO FACILITATE THE CAR DELIVARY AT TML DELEARSHIP JAY MOTOR LTD AT KHARAGPUR TOWN ON 20/6/10. WITHOUT PRIOR NOTICE, MY BOOKING HAD BEEN CANCELLED BY TATA MOTORS LTD VIDE WPHXY 0162 ON 29 DEC 10 AND SAME I COULD CAME TO KNEW FROM MR RAM DAS OF TATA MOTORS CALL CENTRE(02066495678)ON 26 JAN 2011. ON KNOWING THIS FACT I WENT TO TML DEALERSHIP SRINATHJI MOTORS PVT. LTD (GHAZIABAD) AND TALKED TO MR SANJAYA SINGH (TEAM LEADER) ON 2 FEB 2011. ON DISCUSSION MR SANJAYA SINGH ADVISED ME TO DEPOSIT ALL THE ORIGINAL DOCUMENT TO HIM(SANJAY SINGH) AND DEPOSITED AMOUNT WILL BE CREDITED TO MY SBI SAVINGS ACCOUNT:SB 10324959410 WITHIN 15 DAYS. I DEPOSITED ALL THE DOCUMENTS TO MR. SANJAY SINGH ON 02 FEB 2011. I VISITED AGAIN TO TML SRINATHJI MOTORS AND TALKED TO MR. SANJAY SINGH ON 15 MAR 2011, HE SAID I HAVE DONE MY JOB NOW TATA MOTORS LTD WILL REFUND YOUR MONEY I CAN NOT HELP ANY MORE,ON GETTING
SUCH ANSWER FROM TML (TEAM LEADER) I MOVED TO CONSUMER ADDRESSAL CENTRE EAST DELHI AND MET MR SUBHAS (CLK),MR.SUBHAS GUIDED ME TO CONSULT MR RAJESH KUMAR (ADVOCATE). I MET MR RAJESH ON THE SAME DAY.HE AGREED TO FILE CONSUMER CASE WITH A NOMINAL FEES OF RS.6000(SIXTHOUSAND)I PAID THE AMOUNT TO HIM BY PNB CHEQUE NO. 973352 AND AMOUNT TRANSFERRED FROM MY ACCOUNT ON 29 MAR 2011. MR RAJESH KUMAR INFORMED ME, THAT MY CONSUMER CASE HAS BEEN REGISTERED VIDE CC/380/2011.TILL DATE NOTHING HAS COME OUT POSITIVE ON THIS CASE. PLEASE HELP ME.

Comments

3 responses to “CANCELLATION OF BOOKING OF TATA NANO CAR OF UNIQUE IDENTIFICATION NUMBER: 112739076 VIDE WPHXY 0162 DATED 29 DEC 10 WITH OUT PRIOR NOTICE AND NON REFUND OF DEPOSITED AMOUNT RS 95000/- TILL DATE”

WO SRUSTIDHARA DUTTA

January 4, 2013

need your help
WO SRUSTIDHARA DUTTA

January 10, 2013

when will be the final verdicts of CC/380/2011 in CONSUMER ADDRESSABLE CENTER EAST DELHI .
Sameer Tandon

February 7, 2013

Worst customer service and casual attitude by sales team of any Tata motors agency have become a routine habit. But Srinathji Motors are truly exception in that case, as the kind of after sales service they provide to their customer is simply impeccable, I mean you never have to approach them post the deadline, they deliver quality of service on time always. Every time I have visited them for the service of my Tata Indica (2010 model) they have always offered me their best services.
What surprises me the most is that they never unnecessarily exceed your budget by instigating unwanted accessories in your car or by suggesting the pre-time replacement of any part of your car which still have some life remaining
True value of customers along with quality of service is the prime moto of srinathji motors. Keep up the good job.

CANCELLATION OF BOOKING OF TATA NANO CAR OF UNIQUE IDENTIFICATION NUMBER: 112739076 VIDE WPHXY 0162 DATED 29 DEC 10 WITH OUT PRIOR NOTICE AND NON REFUND OF DEPOSITED AMOUNT RS 95000/- TILL DATE

Comments

3 responses to “CANCELLATION OF BOOKING OF TATA NANO CAR OF UNIQUE IDENTIFICATION NUMBER: 112739076 VIDE WPHXY 0162 DATED 29 DEC 10 WITH OUT PRIOR NOTICE AND NON REFUND OF DEPOSITED AMOUNT RS 95000/- TILL DATE”

Leave a Reply