Location/place: PANCHKULA
Name of company/service: IDEA CELLULAR
RESPECTED SIR,
IURGENT NEED MY CELL CALLING DETAIL FOR THE MONTH NOV. 2012 BUT IDEA CELLULAR NOT TAKING ITS SERIOUS.
PL.HELP ME.
THANKS RAJKUMAR
9914875570
9805611474
[email protected]
Surinder Kumar
Customer Services
Idea Punjab
Are you interested in subscribing to the exciting VAS services like Live Aarti, Horoscope, Punjabi Junction Dial 53500 (Toll free) and subscribe to any service of your choice If you want to check the active VAS services on your Idea Mobile number. Dial 155223 (Toll Free).
From: RAJ KUMAR [mailto:[email protected]]
Sent: Friday, March 22, 2013 9:39 PM
To: Customer Care Punjab
Cc: [email protected]
Subject: regarding my calling details for the monthnov.2012
——————————————————————————–
From: Appellate Punjab [mailto:[email protected]]
Sent: Fri 15-Mar-13 10:43 AM
To: RAJ KUMAR
Subject: RE: regarding my calling details for the monthnov.2012
Dear Customer,
Thank you for writing to the Appellate Authority.
Your request will be registered immediately and you will get a resolution within 24 working hours from [email protected].
In case of any Query, please call customer care number 12345 or 9814012345(0.50 paisa for 180 sec) and for registering any complaints or request, please call customer care number 198 (Toll Free) or 9781500198 (accessible while roaming-outgoing roaming charges apply).
In case you are not satisfied with the resolution provided then you can send us complaint through letter/Email/FAX on same ID within 30 days after expiry of the time limit specified for the resolution in a appeal format which is easily available at Idea website (www.ideacellular.com.) and at nearest My idea.
Appellate Authority: NARESH BHATIA email: [email protected] Fax No. 0172-2236347
Address: Idea Cellular Ltd, C-105, INDUSTRIAL AREA PHASE-7, MOHALI 160055
Working Days: Monday to Friday Working Hours: 10 am to 6.00 pm
Assuring you of our best services at all times.
Regards
Appellate Authority
From: RAJ KUMAR [mailto:[email protected]]
Sent: Friday, March 15, 2013 12:24 AM
To: Appellate Punjab
Subject: regarding my calling details for the monthnov.2012
Dear sir/ madam,
I rajkumar im IDEA CONSUMER prepaid no. 9914875570. i wish to inform to u i need my mobile calling details for the month NOV.2012 i approach for the same to customer care and Idea office at Sector-20 panchkula also, but no one help me even i give the my identy proff also.
so ur requested pl. provide me the same on a urgent basis through mail or on my address .
RAJKUMAR
[email protected]
9914875570
9023755231
———————————————————————————————————————————————————————————–
Leave a Reply