Cake and flowers not delievered, Money not returned back

Location/place: Chennai

Name of company/service: http://www.indiaflowergiftshop.com/

I have placed an order for Birthday cake and flower in online and paid the money Rs : 799+250 on 29-07-2013 through http://www.indiaflowergiftshop.com/ this web site. They have charged 250 Rs extra for home delievery. So, for the cake is not delievered and the shop employee are not at all responding. They are not attending the call also.
They are trying to ignore. My money also not reverted back and cake, flowers also not delievered to that specified address.
Kindly take a action on this.


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