Bus Journey

Comments

2 responses to “Bus Journey”

1. 

   Anonymous

   August 23, 2012

   I had booked an online APSRTC Bus ticket from Hyderabad to Bangalore on 19th August 2012, my Date of Journey was 21st August 2012, it was scheduled to leave Hyderabad at 7.00 pm, with lot of difficulty I reached the bus station paying the auto 90 rs, the bus arrived late to the station and started at 8.00pm, instead of the driver apologizing for the delay he told that the journey time would take 12 hours, I hoped that the journey time would be 10.5 hrs (7.00 pm – 5.30 am) as mentioned in the APSRTC Website, but it took the 12 hrs to reach Bangalore.
   I accuse APSRTC of misguiding the consumer by displaying wrong information in the online booking website and moreover not being friendly with the consumers.
   I hope that their website gives more clear information on its website.
2. 

   M D WAGH

   August 23, 2012

   In case this delay has resulted in causing you loss of money/inconvenience/discomfort, you can very well file a complaint under the Consumer Protection Act for compensation. However, you will be required to prove the monetary loss caused to you. Otherwise also, you can file the complaint for enticing you to book the ticket with the help of wrong and misguiding information.