Location/place: Bangalore
Name of company/service: Wipro
Hi Sir/Madam,
I am Khaleed, having a land line number of 080-25342053 at Benniganahalli, Benagluru-560016.
From last two months my internet is not working. I went to BSNL office, Indira nagar four times in those two months in my packed shedule.
They have given a land number to call for the line man. I called some hundred times in between these two months. Every time when i called to this number it is always switched off. Atlast i went to BSNL office one more time on 23/06/2012 where i met Rohit and Jagannath(Deputy General Manager) and asked there help in solving this issue.
They promised to solve the problem in one day.
I have given written complaint on rebate of my money which i have paid in the last two months(Acknowledge number: 68/23/06/2012)
Line man called me on saturday and asked me to be present at my home on Monday(25/6/2012). I kept leave on this day and asked him to come to solve the problem, but he did not came.
I called to Jagannath and Rohith but they are not lifting the call.
I need strict action to be taken on line man Deva who wasted my time and Jagannath and Rohit who are not responding to the customers.
This is the way to treat valuable customers?
Line man is also asking bribe to solve the issue. I am working professional and i do not have time to go to BSNL office every day.
I have paid all my bills even though i have not used the net for two months.
I want this money back and also strict actions on the mentioned people.
Waiting for your response ASAP.
Regards,
K.Khaleed.
Mob:-9686133660
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