BSNL falsely deducting Rs.8 every week in the name of Mr. India

Location/place: Kolkata

Name of company/service: BSNL

Hi,
This is Buddhadeb Chatterjee. My mobile number is 9432989988. Few days back I got a message that Mr India is activated from my mobile. I dont know what is this about also I dont have a gprs connection which may cause to activate a certain program by mishandling. They also send a message that to stop this facility I have to message 0 to a certain number. I also did that and got a reply that Mr India has been stopped but still they are deducting Rs.8 every week and every week I have been stopping this service. This is going on and on for last 3 months. Please help me where to go and who to complain. Also please note that I have tried to talk to customer service but not able to do so till date due to long queue.

Please help.

Thanks and best regards,
Buddhadeb Chatterjee


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