Broadband not working

Location/place: Delhi

Name of company/service: Reliance Broadband

Dear Concern,

This is to bring you notice that I have taken the relaince broadband service from April end my connection no. is 396893509875 from that day till today I have only used for 10 days, last week it started working and the sales person came ask for the bill payment after that it again stop working, today when I call that person he said that call to customer care I dont know what to do & please dont call me. When I call customer care they say that no money will be refunded as I am applying for cancellation of this service.
Please look into this matter seriously as I want full refund of my money as they are not providing me the service.
Waiting for your reply.


Comments

2 responses to “Broadband not working”

  1. RCOMcare Avatar
    RCOMcare

    Dear Customer,

    We have noted your complaint. The matter has been escalated to our customer service team who will get in touch with you directly to resolve your concerns.

    Cheers,

    RCOMcare

  2. RCOMCare Avatar
    RCOMCare

    Dear Customer,

    We have tried calling you on the given number but we were unable to reach you, Please provide with any of your alternate number if issue still persist.

    Regards,

    RCOMcare

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