broadband not working

&lt;p&gt;&lt;b&gt;Location/place&lt;/b&gt;: guwahati&lt;/p&gt;<p><b>Name of company/service</b>: bsnl</p>My adsl light is not getting stable for a month and it has been 4 days since i complained the bsnl broadband engineer daily gives me a word that he will visit my place but he never does. if same response remqibs i will disconnect all my bsnl services incuding landline and mobile nos.
my telephone no. is 03612635054
alternate contact no. is 9706467837