Broadband Complaint

Aug 27, 2012

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Location/place: New Delhi

I bought the reliance broadband connection on 12th Aug, 2012 and the agent from reliance named Azhar waws the person who sold the connection. It has been 15 days and yet I haven’t received any call or any person from reliance to fix the connection. I tried all mediums to contact reliance and complain about it and also wrote several mails on the reliance customer care mail but no one receives call at the service centre and neither they respond properly to the mails. The agents are continuously ignoring my calls. On asking for the number of the other superior incharge, Azhar gave me the number of his friends saying he is my senior incharge. I have no clue how to fix it as I am not getting any satisfactory revert from reliance end.

Comments

2 responses to “Broadband Complaint”

RCOM care

August 29, 2012

Dear Customer,

We regret the inconvenience caused to you. This is to inform you that your concern has been noted. Please provide us your contact details such as Full name, Subscriber ID, and the type of Inconvenience you are facing, so that we are able reach you. Our team is eager to help you.

Cheers,

RCOMcare
bichitrananda pahi

August 29, 2012

Dear freind
Dont ever trust with reliance company,basically upon their internet services, you know what they are doing , they allow you sufficient bandwidth as you are new for 5- 6 months then after they gradually reduce your speed and even sometime they will block your connection, and then u do a complaint and they response after 7 days . in this process you again get same speed after 15 days. you know this is their regular activities with everyone, just to save their air time and collect money from inocent consumer for which they are not received any services. So if possible handover that connection immediate. and tell your friends about this.

Broadband Complaint

Comments

2 responses to “Broadband Complaint”

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