BILLING OF POSTPAID

Location/place: MYSORE

Name of company/service: TATA DOCOMO

I have closed my postpaid walky 0821-6540189 on 23 apr 2013 at mysore tata DoCoMo 5 light circle office. The staff has confirmed and said there is no acknowledgement copy or receipt for the same given. Even after two months I am still getting the bills. I have informed tata DoCoMo thru mail on 27 may about this, again they are forwarding the bills inspite of deactivation. This is a painful way of harassing the postpaid customers. While I want the problem resolved I also want to initiate legal action for such callous approach and taking the people for granted


Comments

One response to “BILLING OF POSTPAID”

  1. Tata Docomo Avatar
    Tata Docomo

    Dear customer,

    We have received your complaint and we will ensure it is resolved soon.

    Thanks and Regards,
    Customer Care
    Tata DOCOMO.

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