For our trip to the UK we took 5 sim cards from Matrix. Data packs of One (1) GB were taken with 4 Sim Cards + One Sim with an unlimited plan on Blackberry. During the trip we kept a track of our data usage. None exceeded the One GB Limit during our stay in the UK.
After returning we find that we have been billed over Rs 55,000.00 for the usage of the sim cards. Most of it, over Rs 40,000.00 is for additional usage of data over the limit of One GB. MOST SURPRISING, the Blackberry with unlimited data usage has also been billed for DATA Usage over One GB, How? When the plan is unlimited!!
These people do not provided detailed bills. Even if they do, the data usage information is useless and cannot be confirmed.
We have kept record of our usage on Data for each phone as we had once to pay huge charges when we on our last trip, not take care of the same. Therefore this time we were VERY VERY careful. Despite that Matrix is over charging us.
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