Location/place: bellary
Name of company/service: Tata docomo
please take action and solve my problem
they are not providing me bill and asked me to go complain whereever i want they sold my number to other customer right after the second month even before paying the bill on due time please take action how can they sell off my my number when i paid the bill on time it is my wish to switch on my phone or not when i am payin the bill on time
8123911111,8123977777 post paid complaint serious action required~~M9734831
Inbox
x
[email protected]
Aug 22
to me
Dear Mr. Raju,
Greetings for the day!
This is with reference to your email dated 21-Aug-2012 regarding disconnection of account related issue for your Tata Docomo number 8123911111 and 8123977777 .
We regret to inform you that, as per our records your account has been disconnected due to zero usage.
Please feel free to contact us for any further clarifications or call us at 121(toll free) from your TATA Mobile phone or 1860-266-5555 from a Non Tata Mobile phone.
Assuring you of our best services at all times.
Warm Regards,
Avinash,
TATA DOCOMO- Customer Service
—–Original Message—–
From: [email protected]
Sent: 2012-08-21 23:58:07.0
To : [email protected]
Cc: null
Subject: 8123911111,8123977777 post paid complaint serious action required~~M9734831
[Note: Please don’t change the subject for internal tracking purpose and immediate action.
_____________________________
———- Forwarded message ———-
From: vikram raju
Date: Tue, Aug 21, 2012 at 11:51 PM
Subject: Fwd: post paid complaint serious action required
To: [email protected]
———- Forwarded message ———-
From: vikram raju
Date: Tue, Aug 21, 2012 at 11:46 PM
Subject: post paid complaint serious action required
To: [email protected]
hello
this is vikram kumar raju from bellary karnataka
i have purchased two vanity numbers i,e 8123911111, 8123977777 from your
bellary dealer paying 5000 rupees per number and paid the first bill at
hyderabad and recieved the second bill which last date was 14 aug and today
i checked my both numbers saying sim card registration failed and when i
went to pay bill at hyd today they said my numbers are sold to somebody
else named naresh y from bangalore … and when i asked the local dealer he
said they resold them because i was not using their services where as i
paid my first month bill and went to pay second month bill
the numbers were activated on june 9 th 2012 not even 3 months completed
and you sold my number to naresh y from bangalore charging money from him
also
when i walked up to ur store here ur dealer mr diwakar told me that number
got sold even before my second bill due date
if you dont reply me back in 24 hours i am goin to complain to TRAI and
consumer court
vikram s raju
8762333333
8123933333
please find the attached documents
———- Forwarded message ———-
From:
Date: Sun, Jul 29, 2012 at 7:20 AM
Subject: Intimation on bill dispatch
To: [email protected]
Hi ,
Ref: Your TATA DOCOMO Service No 8123977777
We always endeavor to offer you world-class products, and provide all the
benefits that enable you to make the best use of our services. In our
effort to protect and safeguard your interests, we have introduced a free
email alert service on your product usage and other services.
*
Your JUL-2012 bill of Rs. 167.44 has been sent to you. Due date for payment
is 13-AUG-12. In case you have opted for Paper Bill, you would receive it
within 7 days.
*
We assure you the best service at all times and look forward to a warm and
long-standing association with you.
Login to www.tatadocomo.com and go to the Bill Payment link under ‘Connect’
page. You can make an instant payment at www.tatadocomo.com/bill-payment.aspx
from the comfort of your home or office. All you need is your Relationship
Number or Mobile Number and Payment Amount.
You can pay by credit card (MasterCard, VISA, Diners, AMEX), or through an
online bank account. Here you can directly make payment by visiting online
bill pay or can click My Account button to check your bills and then pay
online there.
Now you can also pay through the bill payment slip with your credit card.
Just indicate your credit card (MasterCard, Visa, Diners, and AMEX) details
& payment amount on the Bill Payment Slip (tear-away portion of your bill
copy) and drop it in any TATA DOCOMO drop box.
For more convenient payment options in your city, please visit our
website www.tatadocomo.com/bill-payment.aspx
You can also find out the nearest Payment locations for CASH/ Credit Card/
Cheque by sending an SMS CASH/ CHQ/ CC to 121 as the case may
be.
These are FREE services for all our esteemed customers and are available
across all TATA DOCOMO circles.
For any assistance please feel free to call us at 121 or 1860-266-5555, our
24×7 Customer Care toll-free number from any TATA DOCOMO phone. We are also
accessible from any non TATA DOCOMO phones on 1860-266-5555. You may also
write to us at [email protected] .
Our TATA DOCOMO Photon customers can call us at 1800-266-121 from any
phone. We shall be glad to be of assistance.
Assuring you of our best services at all times.
Warm Regards,
Customer Care – KARNATAKA
Team TATA DOCOMO
*******This is an auto-generated mail. Please do not reply to this
mail.*******
[email protected]
Jul 29
to me
*Images are not displayed.*Display images below – Always display images
from [email protected]
Hi ,
Ref: Your TATA DOCOMO Service No 8123911111
We always endeavor to offer you world-class products, and provide all the
benefits that enable you to make the best use of our services. In our
effort to protect and safeguard your interests, we have introduced a free
email alert service on your product usage and other services.
*
Your JUL-2012 bill of Rs. 168 has been sent to you. Due date for payment is
13-AUG-12. In case you have opted for Paper Bill, you would receive it
within 7 days.
*
We assure you the best service at all times and look forward to a warm and
long-standing association with you.
Login to www.tatadocomo.com and go to the Bill Payment link under ‘Connect’
page. You can make an instant payment at
www.tatadocomo.com/bill-payment.aspx
from
the comfort of your home or office. All you need is your Relationship
Number or Mobile Number and Payment Amount.
You can pay by credit card (MasterCard, VISA, Diners, AMEX), or through an
online bank account. Here you can directly make payment by visiting online
bill pay or can click My Account button to check your bills and then pay
online there.
Now you can also pay through the bill payment slip with your credit card.
Just indicate your credit card (MasterCard, Visa, Diners, and AMEX) details
& payment amount on the Bill Payment Slip (tear-away portion of your bill
copy) and drop it in any TATA DOCOMO drop box.
For more convenient payment options in your city, please visit our website
www.tatadocomo.com/bill-payment.aspx
You can also find out the nearest Payment locations for CASH/ Credit Card/
Cheque by sending an SMS CASH/ CHQ/ CC to 121 as the case may
be.
These are FREE services for all our esteemed customers and are available
across all TATA DOCOMO circles.
For any assistance please feel free to call us at 121 or 1860-266-5555,
our 24×7 Customer Care toll-free number from any TATA DOCOMO phone. We are
also accessible from any non TATA DOCOMO phones on 1860-266-5555. You may
also write to us [email protected] .
Our TATA DOCOMO Photon customers can call us at 1800-266-121 from any
phone. We shall be glad to be of assistance.
Assuring you of our best services at all times.
Warm Regards,
Customer Care – KARNATAKA
Team TATA DOCOMO
*******This is an auto-generated mail. Please do not reply to this
mail.*******
[image: noname]
*noname*
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