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benefits not availed as per reharge and technical deductions

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by

Consumerforums admin
in

Sir/Madam

I have made a recharge of Rs 198 of aircel 3g n 2g internet pack provided which i should get 3g data volume of 1.5gb but i was credited with only 1024Mb,next is inspite of connecting the datacard or cell on 2g network the data used is being ddeducted from 3g data volume . Trying to contact with the aircel customercare they are unable to provide solutions and often disconnect the call when asked to transfer to their supervisors.

please provide me a solution to the problem at the earliest

Thanking You

susanta das

ph no 7399234235

Comments

One response to “benefits not availed as per reharge and technical deductions”

  1. Aircel Avatar
    Aircel

    Hi,
    Thanks for writing in to us. We apologize for the inconvenience caused to you.
    This is to inform you, we have forwarded your complaint to the concerned department. We will get back to you shortly.
    At Aircel India customer satisfaction has always been our priority and we assure that your concern will be taken care of at the earliest.

    You can also get in touch with us at https://twitter.com/Aircel

    Warm regards,
    Thanks!
    Team Aircel India .

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