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Beam cable unable to shift my connection to house address and not providing my money back

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Location/place: Peerzadiguda; Uppal/Hyderabad

Name of company/service: Beam Telecom Internet Services

Hi,
I’m using Beam telecom’s internet connection from last 1 year and paid 6 months advance amount of Rs 3300.00 as part of B-Max 600 package in June’11 month. I recently shifted my house to Peerzadiguda from Uppal (Kalyanipuri colony) area which is less than 4 km range on 16th, Sep’11 and on the same day I have requested for my internet connection shift to new location. I have given 10 to 12 complaints to beam telecom customer care executives, even spoke with their nodal officer/Supervisor many tiles on this issue, but till now my issue was not yet resolved.
They are not even providing me enough information like whether they can able to provide me connection or not by any specific time. I’m daily calling to customer care number# 040-66259273. Due to this issue, it personally impacted on my day to day work & business.

I lost interest and decided not to continue with Beam telecom. I have requested for my money refund, but no one is responding on this and not providing any information.
Can you please look in to this issue and take necessary action on them and help me get my balance amount back.

My details:
Name: Narendra Varma Patini
Registered Phone# 9666075599
A/C# 148141

Thanks
Narendra.

Comments

2 responses to “Beam cable unable to shift my connection to house address and not providing my money back”

  1. chandra shekar raju Avatar
    chandra shekar raju

    Dear sir,
    I Mr.chandra shekar raju customer of BEAM TEL internet connection for the past two years,i have shifted my house from Banjara hills Road no.10 to Bowenpally.So kindly provide the connection to my new house locating in Bowenpally.Here is the present address

    13,JAYA NAGAR,
    NEW BOWENPALLY,
    SECUNDERABAD.

    i will be thankfull,if you give the connection as early as possible,
    Thanks for the service providing by you and want to continue your net connection

    Regards,
    R.Chandra Shekhar Raju
    Cell:9963894289
    Email iD – [email protected]

  2. sowgandhika Avatar
    sowgandhika

    Hi All,

    I requested the beam cable people to shift the connection to near my area bulkumpet hyderabad, but they are not responding propely, I have called nearly morethan 20 times even though they are not taking action, i spoke to customer service people and local supervisors but no use.
    i have ever seen this type worst service.
    Can someone please let me know how to take an action on these people.

    Thanks & Regards,
    Sowgandhika
    8121541812

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