<p><b>Location/place</b>: MALVAN</p><p><b>Name of company/service</b>: airtel</p> I m dikpal raval. I’m using airtel prepaid connection with mobile no. 9429145631. Today I hv subscribed internet pack of Rs. 2 for 20 mb.and I hv confermed with the dial a no. *123*10# to check weather pack is activate or not. After I hv seen that 20 mb data has been shown in this msg. After confirmation that I hv a data to start internet I hv started. But Rs. 15 balance has been deducted from my a account.
Such kind of things happened with me for 3 or 4 time that balance has deducted when data is pending.
First I hv tried to call customer care serves but from last 15 days my call never connect with customer care of airtel. I hv tried from other no. So they people told me that it was system error.
So kindly request to you that plz take some acton against such kind of harassment of customer refund my balance.
balance deductions
Comments
2 responses to “balance deductions”
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Namaste Mr.Raval,
This is to inform you that your concern listed on 02 March. 2013 has been noted and our team is working on a resolution. At the outset, we apologize for the inconvenience faced by you. We will get in touch with you for further details of your concern as the need arises.
For any queries you may have you can also get in touch with us at [email protected].
Regards
Deepak Mohod
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
[email protected]Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services
Twitter – http://www.twitter.com/airtel_presence
Facebook – http://www.facebook.com/bhartiairtelltd
Linked- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33 -
Namaste Mr.Raval,
We would like to inform you that your concern listed 02 Mar. 2013, has been resolved. Should you have any queries please contact airtel customer service at [email protected].
Regards
Deepak Mohod
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
[email protected]Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services
Twitter – http://www.twitter.com/airtel_presence
Facebook – http://www.facebook.com/bhartiairtelltd
Linked- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33
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