balance deduction wiyhout reason

Location/place: midnapore

Name of company/service: tata docomo

Sir I am rakesh murmu iam using tata docomo number my number is 9046527362. I use the connection only for internet usage and i recharge with internet packs. but still they deducted amount of 5 rs on 3.09.12 and 2 few days before for download and they also deduct amount of rs 1 per day because of some subcription.but i i never subscribe to any thing to my nuber bt still they are teeling me that some service has been activated and my balance is deducted.when i asked for refund they refused and said do whatever i can do. therefore i am complaining to you against tata docomo telecom service for improper balance deduction.


Comments

2 responses to “balance deduction wiyhout reason”

  1. Tata Docomo Avatar
    Tata Docomo

    Dear Customer

    We have received your complaint and we will ensure it is resolved soon.

    Thanks and Regards
    Customer Care
    Tata DOCOMO.

  2. Dear Customer,

    We would like to inform you that an amount of Rs. 13/- has been credited back to the account.

    Thanks and Regards
    Customer Care
    Tata DOCOMO.

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