balance deduction on instant click via internet

Location/place: Rajkot

Tata Docomo deducts balance instantly from your account if you happen unintentionally touch some cleverly designed adds flashing on android apps. These adds are designed together with tata docomo to cheat people. Any unaware person could loose his balance in multiples of 99, 127, 60 27 and so on. This happens within a faction of second without any secondary confirmation. I argued with their customer service on the point that when for a Rs 5 service when the confirmation is taken twice even after we intentionally dial the service code.
Here they deduct balance in an instance without even allowing you to find out whats happening. Their stupid customer care even their seniors keep arguing without logic and arrogance. Today again I am charged with Rs 60 for some unwanted pack. And guess what it will be a recurring deduction every month until you stop it. My number is 8866290599. and I know that you will say that I have been charged correctly for subscribing to some crap.


Comments

2 responses to “balance deduction on instant click via internet”

  1. Dear Customer,

    We have received your complaint and we will ensure it is resolved soon.

    Thanks and Regards,
    Customer Care
    Tata DOCOMO.

  2. Tata DOCOMO Avatar
    Tata DOCOMO

    Dear Customer,

    The amount of Rs.52 has been adjusted in your number and we request you to dial toll free number 155223 to deactivate the service

    Thanks and Regards,
    Customer Care
    Tata DOCOMO.

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