Balance deduction of my prepaid mobile-9036629311 bangalore region

Location/place: bangalore

Name of company/service: Idea mobile services

Dear Sir,
I have Recharged 120rs on 03-9-2013 and from the same i have called only one std number for around 5mts only(as i had opted for Rs 203 -30000 local seconds free for 1 month before this recharge).
But idea is deducting the amount in the name of gprs which i have never used, i called the customer care once and they told me to delete all internet settings which i did.
But in vain again my amount is deducting. Again i called the customer care and got no proper response.
I request you to debit my balance amount as i haven’t used the gprs.This is for your information and necessary action.

Regards,
Abhilash Joseph
9036629311
Bangalore
Karnataka


Comments

One response to “Balance deduction of my prepaid mobile-9036629311 bangalore region”

  1. Idea Cellular Avatar
    Idea Cellular

    Dear Customer,

    We wish to affirm that your complaint for wrong deduction has already been initiated with us, under reference number 1-37942760042 and you shall hear on the same at the earliest. For further assistance, kindly contact our Idea customer care helpline.

    Thanks & Regards,
    Customer Care, Idea Cellular

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