hi,
I am Vivek. yesterday I have recharged my airtel number 9797365700 with 30rs & Today when I checkd my balance I was shocked to see 10 rs in my balance & when I askd them regarding this, they said that u hav call forward scheme but I hv nevr msg thm & nevr dial any numbr then frm where this bulshit service came frm .. I have earlier aplied for portability for vodafone & its almost 6 mnths my numbr didnt get portd. Very much disapointed by telecom sector & also frm consumer forum


Comments

3 responses to “balance deduction”

  1. Namaste Vivek,

    This is with reference to your post dated 22 September 2013.

    We would like to acknowledge that we are working to address your concern as soon as possible.

    We will connect with you to get additional details, if required, to resolve the concern effectively.

    You can also get in touch with us at [email protected]

    Regards
    Rakesh Kumar
    airtelpresence (airtel customer service team)
    bharti airtel ltd
    [email protected]
    Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

    Twitter – http://www.twitter.com/airtel_presence
    Facebook – http://www.facebook.com/bhartiairtelltd
    LinkedIn- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33

  2. Hello Vivek,

    As discussed, please generate a new UPC code, visit your nearest Vodafone Store and fill the CAF again for us to process your request. Thanks for your time on the call.

    Regards,
    Vodafone Customer Care, Jammu & Kashmir

  3. Namaste Vivek,

    This is with reference to your post dated 22 Sept. We would like to confirm that we have shared the resolution details with you.
    Should you require further information, please feel free to write to us at [email protected]

    Regards,
    Sandeep Kumar
    Airtel Presence (Airtel Customer Service Team)
    Bharti Airtel Ltd
    [email protected]

    Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services
    Twitter – http://www.twitter.com/airtel_presence
    Facebook – http://www.facebook.com/bhartiairtelltd
    Linked- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33

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