Balance Deducted & Wrong Information By Custmer Care

Location/place: Lucknow

Name of company/service: TATA DOCOMO

Sir mene apna no. 9719196914 Relaince se tata docomo me port karaya tha uske bad se sir mere no. par mene 1st topup 150ka karaya tha uske 2-3din bad hi mera no. band kar diya gya fir jab dubara start karwaya mene to sir mere mob. me 147rs. balance tha or uske bad fir 2dinbad mera no.band kar diya gya or fir mene apna balance check kiya to mob. me0balance tha or mere no. se 147rs. kat liye gaye or uske liye mene custmer care par 7-8bar complaint kar chuka hu but sir aaj tak mera balance nhe aaya h or mene iske liye mene 2bar apke pas bhi mene complaint ki thi but koi responce nhi mila h abhi tak so plz sir mere no. ko check kara karke mera balance wapis karwa dijiyega…………. Thanks & sir mene custmer care par topup ki jankari li to bataya tha ki 55 par 54 rs. balance milega but sir usme bhi mujhe 45rs. hi mile the or jab mene custmer carepar call ki to bataya ki 48hours me balance mil jayega but wo bhi nhe mila abhi tak or ek bar call lag jane k bad dubara 24ghante se pehle call nhe lagti h so plz sir meri ye problem solve karwane ka kasht kare apki mahan krapa hogi …………… Thank U so much


Comments

5 responses to “Balance Deducted & Wrong Information By Custmer Care”

  1. Tata Docomo Avatar
    Tata Docomo

    Dear Customer,

    We have received your complaint and we will ensure it is resolved soon.

    Thanks and Regards
    Customer Care
    Tata DOCOMO.

  2. Deepak Yadav Avatar
    Deepak Yadav

    K sir but plz check kara ke mera balance wapis karwa dijiye plz plz sir apki mahan krapa hogi…………….. Thank U So Much Sir……………

  3. Deepak Yadav Avatar
    Deepak Yadav

    Sir kya hua apne koi responce nhi diya mere reply ka plz sir check karwa kar mera balance wapis karwa dijiye plz plz plz plz plz sir…………… Thank u so much …………..

  4. Deepak Yadav Avatar
    Deepak Yadav

    sir mene apne mob. me 8 june ko balance dalwaya tha or 20june k near about mera balance kat liya gaya or sir aaj 2months se jyada ho gaye but abhi tak balance wapis nhe mila h.or sir me custmer care par pta nhi kitni bar complaint kar chuka hu or 3 bar apke consumer forum par but abhi tak koi positive responce nhi mila h. So plz sir checkout my no.9719196914 & return my balance…………..

  5. Deepak Yadav Avatar
    Deepak Yadav

    sir mera no. ye up west ka h. patiyali Distt-kanshi ram Nagar Pin Code 207243

Leave a Reply

Your email address will not be published. Required fields are marked *