Location/place: nizamabad/andhra pradesh
Name of company/service: aircel
Hi
I am abdul and my mobile no is 8801234899
its aircel network
sir there are reduse my 30 rupes from my balance and they send a sms that your subrice purana durana pack on your no
which not subscribe by me and i have not recive any sms or phone call from customer care regding that pack
when i can on 198 and speak to them they say that its active by mistake they will refund my money with in 24 hours but i have not recived
when i can again they said me that it wil be refund in 48 hours
after 2 day when i call them again on 198 number they are saying that the pack is actived my me so they will not refuned my money when i tell him to forward my call to they higher officer they saying to hold the line the bell is ringing for 2 to 3 min then my call is cuting down i have try 4 to 5 time but same problem
then after i have also called on customer care no 121 but the repy is name
it is not the first time with me
they cutted down my balance many time by saying this pack is active and that pack
plz solve my problem
i think u will be helpfull for me
thanks
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