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Bajaj Finserv Unautharised Debit

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Location/place: Hyderabad

Name of company/service: Bajaj Finserv Lending

I took a Worlpool Fridge and Philips LED from Reliance Banjara hills, Hyderabad. Bajaj gives a foreclosure option when ever the customer wants to close the loan.

I made a payment to close the loan accoint but Bajaj is still debiting the amount using ECS from my bank account.

I tried calling the customer care about the same and when I call the customer care, the IVR says that my user ID is not authorised for a phone support. I wrote a complaint regaarding the same to Bajaj and got no responce.

My Loan Account Numbers are as follows.

Philips TV: 4000CD00325768
WorlPool F: 4000CD00325767
Insurence : 400BAL00325769

Please Help.

Regards,
Kotaiah K.
+918886200091

Comments

2 responses to “Bajaj Finserv Unautharised Debit”

  1. Bajaj Finserv Lending Avatar
    Bajaj Finserv Lending

    Dear Customer,

    At the outset, please accept our apologies for the inconvenience caused. We have already initiated the process of resolution of your query.

    You shall hear from us in the next 48 hours. During this time, should you wish to contact us, please write to us on wecare@bajajfinservlending mentioning your Loan Account Number in the subject.

    With regards,

    weCare
    Bajaj Finserv Lending

  2. Bajaj Finserv Lending Avatar
    Bajaj Finserv Lending

    Dear Customer,

    With reference to our discussion, we have refunded the excess EMI received against loan account number 4000CD00325767 and 4000CD00325768 via NEFT.

    We request you to check your bank account for the credit after 2-3 working days.

    With regards,

    weCare
    Bajaj Finserv Lending

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