With deep frustration, I would like to lodge a complaint against the SS ELCTRICALS(SONY Authorized service center-Ameerpet Hyderabad)
I was staying in Chennai presently. Due to some personal work I came to Hyderabad and my mobile got damaged and then I gave mobile for servicing in SS ELCTRICALS(SONY Authorized service center) on 5th MAY, after that I received an SMS on 26th may to collect mobile. I came from Chennai only to collect my mobile on 30th MAY(Saturday) and they said that they have sent mobile back on 27th MAY itself to Sony Company due to back door fitting wasn’t good but they didn’t informed me on that and at same time they told that you will get back your mobile on Tuesday(2nd June). I was in Hyderabad only to collect my mobile but on Tuesday morning I called people and they told to come and collect on Wednesday again on Wednesday I called and they said Thursday or Friday and today(Thursday) I called and now they are saying Saturday again.
In this whole process I never received any call from their side regarding my mobile status from starting onwards.
On Saturday(30th MAY) itself I clearly asked to tell when I can expect my mobile so that I’ll plan accordingly.
Got sick and tried with their answers and response.
Finally, entire week I was leave only because of believing their stupid answers
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