bad service and unfair bills by IDEA -7774006269( Goa&MH IDEA service)

This is continuation to earlier complaint …there is no solution for earlier complaint….till today there is no service on my mobile…..You people have not done anything and my mobile network disconnected completely.
I was busy with my personal works,so i haven’t look into this issue.
if you people are hiding your mistakes and punishing the customers.
i send 4 ot 5 mails apellate team of idea maharastra.their reply reply always is bill is correct.i cna’t pay 1800 rupees for 0.8gb.now i can’t contact idea customer care also because my net network is disconnected.i’m paying my bills every month with perfection even your service too worst but you people are punishing us with lot of charges if we did small mistakes.i can ask you clearly if i’m raisng any service problem you people are not solving how i can pay with poor service.if you want check my GPRS ussage since 6months in day time too slow and night it is ok.Due to slow service and frequent network disconncetion i,m loosing so much data(you can see GPRS ussage you will come to know how frequently net work diturbance is happening).the end of the day your bill will show total ussage and charges….??????if i ask your apellate team their reply will be charges are correct?????????????????what you thing about customer???????..