Bad service of Godrej Appliances

I have a 4 year AMC with Godrej Appliances for two split A/C. The contract explicitly states that there would be 3 services per year per A/C. Instead of 12 services; I received only 8 services from the commencement date of contract. Despite numerous calls to complain about no proactive visits by technicians; the deficit in the services rendered is not being covered.


Comments

2 responses to “Bad service of Godrej Appliances”

  1. Dear VINCY SEBASTIAN,

    We are extremely sorry to hear about your experience. We would like to take this opportunity to resolve your complaint regarding our product/service.

    Kindly provide the complaint No. & you’re Mobile Number so that we can resolve your issue on priority.

    You can get the complaint No. by calling us on our toll free number 1800-209-5511

    Regards,
    Godrej Appliance Team.

  2. Godrej Appliances Avatar
    Godrej Appliances

    Dear

    We are trying our best to resolve your complaint. However, as we have not received your contact details your complaint has been closed from our end.

    For further enquiries contact us at [email protected] or call us on: 1800-209-5511/1800 – 225511.

    Regards,
    Godrej Appliances Team

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