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Bad Service by Tikona Digital 1103506557

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Location/place: Pune Maharastra

Name of company/service: Tikona Digital Network

Dear Sir/Madam

Myselft Nitesh Kumawat from Mumbai, Maharastra.
I have bought a tikona broadband connection (bill plan of 1 MBPS)on 30/04/2011 from local tikona team. At the time of DEMO they checked me with speed of 900/1000 kbps by their demo id so i bought connection but when my id was activated speed was really very poor. I was just getting a speed of 100/200 kbps only. so i called customer care executive and they said “your new id take few days to startup completely.
But after a couple of week there were no improvement in the speed. I complainted so many times in customer care but no response were there.

After couple of month TIKONA was claiming to pay due bill Rs 2200 for a month, but due to non-use of internet i have refused to pay. And they disconnected my internet.

And now after 20 months, today i received a call from DELHI HIGH COURT (07838597555) that tikona digital logged a file in court with IPC 420,402,403. They told me to pay 4460.00 with late charges.

Sir please suggest me what to do. I reminded so many times to telecom company for bad network speed but no action was taken. And now they doing this.

Please help…

Nitesh Kumawat
Mobile No – 09967195679

Comments

4 responses to “Bad Service by Tikona Digital 1103506557”

  1. Tikona Services Avatar
    Tikona Services

    Hi,

    We thank you for your mail.

    We have made a note of your concern/ feedback. We will ensure our team will contact you in next 24/48hrs.

    Email Us:–[email protected]

    Thank You,
    Tikona Services

  2. Nitesh Kumawat Avatar
    Nitesh Kumawat

    Dear Sir,

    Thank you so much for you valuable attention towards to my complaint.
    Sorry for inconvenience but your representative tried to reach me on 18-Dec-12 but unfortunatly i was unable to pick the call.

    Kindly note my office timing hours 9:00 to 600 PM where i would not be able to attend calls ( As per company policies). So you are reqiested to kindly contact on the following mobile no : 09829188006 ( Chandrakant Kumawat).

    Thank you so much !

    Nitesh Kumawat
    Mobile No 9967195679

  3. Nitesh Kumawat Avatar
    Nitesh Kumawat

    As you did agree for satlement.

    I am ready to pay satlled amount. Kindly call me.

  4. Harshad Dange Avatar
    Harshad Dange

    Really disappointed with the tikona service………..

    I am not getting consistency in the internet speed. Whenever i call to customer care they says will resolve within the 12 hr but since last 5 days i am getting same answer and haven’t got any solution . i had never ever seen such type of worst internet service provider in pune.

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