Location/place: India
Name of company/service: tata docomo
I AM AN OLD CUSTOMER OF TATA DOCOMO.I AM DISAPPOINTED WITH THE SERVICE IT IS PROVIDING NOWADAYS.
CUSTOMER CARE EXECUTIVES DON’T REPLY PROPERLY,THEY TALK IN A RUDE MANNER.THEY DON’T LISTEN TO OUR PROBLEMS NOR DO THEY SOLVE THE PROBLEMS.
MY CALL RATES SUDDENLY INCREASED FROM 1P/SEC TO 50P/MIN NOW IT IS INCREASED TO 1 RUPEE PER MINUTE.ALSO I HAVE NO IDEA HOW I GOT SUBSCRIBED TO JOKE SERVICES ONE DAY.RS.30 DEDUCTED BECAUSE OF IT. DOCOMO DID NOT REFUND IT AND THE EXECUTIVE WAS REALLY CARELESS IN LISTENING AS IT WAS MY FAULT.
I AM THINKING TO DISCONTINUE THIS SERVICE.
THANK YOU.
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