Very bad customer service

Hi,

I contacted DISH TV customer care as I got the problem with my dish tv(alignment). They said they are going to charge 150/- and 12% service charge.

But the technician is demanding extra 50/- for petrol charges. When I questioned why do i need to pay money for their petrol they are telling that free service will be provided only with in 5KM of the major cities and if it more than that they will charge extra 50/- for the petrol

I am not at all happy with the way they are charging.

Dear DISH TV if above is the case please sell the DISH DTH’s with in major cities. Don’t sell out side the major cities.

Worst customer support DISH TV.


Comments

One response to “Very bad customer service”

  1. Dish TV Avatar
    Dish TV

    Dear Prafulla,

    We are sorry for the experience you had. Please write to us about your problem with your VC number, mobile number and email ID at [email protected] and we will put all our efforts in trying to help you out.

    Regards,
    Online Team
    Dish TV

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