Dear Sir You have deducted 38962.52Rs. Approx 37000Rs amount was in lien account and rest from my available balance. Why you have tough my saving account on daily basic with out my permision. Your total dues was already been dedicted last month from my available balance. and its already goes to the lien balance.But you have transfered only approx 3500Rs. Why you have transfered only approx 3500Rs. from my lien balance rether than total dues.Amount is still their. And you have raised intrest and other charges on rest of the amount which was already in the lien balance. It is completly your mistake, you had not transfer the amount on time. Last three days I am regular comunicate with you with telephonic or Email. And now you have deducted all the amount (Lein balance + intrest and other charges). I would request you to resolve this issue and revert my amount (deduct from my available balance). I am sorry to say that I am continuously communicating with you people by mail or telephone but no one can respond properly. Now this is my last mail to you to resolve the below quarries. I have asked question one by one and I got the answer as it is. point to point. Please let me know clearly the following quaries. 1. Your total dues was already convereted in to the lien account but you had deducted only 3500 hundered WHY? Why you had not deducted the total amount from my lien account? Why you had charged interst and other charges in rest of the amount, which was already shown in my lien account. Why you had deducted the amount in my available balance with out any infromation. You have only rights to convert the amount from my available balance to lien balance. Why you had directly deduct from my available balance. You had received all your dues last month after that I have received more dues WHY? When we received the extra amount which you had deducted from my available balance. Because the total dues amount was already in my lein balance. You had not deduct the total amount. When we received my NOC letter. After this Dear Mr. Srinivasan Chandran As I feel you have not studied my case care fully. I had asked several questions in my previous mail. But every time you had replied the answer of only one of all. Why you have not aswered for another questions. I clearly mentioned that please answer the following question one by one. But you people always answered for same question. Again I would request you to answer the rest of the questions as follow: Your total dues was already convereted in to the lien account but you had deducted only 3500 hundered WHY? Why you had not deducted the total due amount from my lien account? Why you had charged interst and other charges in rest of the amount (total dues-3500), which was already shown in my lien account. It is completely you fault you had not deducted the total due amount from my account,Which I already maintained in my account. As you had received all your dues in my lien and saving balance. After that you have raised 563 Rs. in my current statement. Why you have deducted all previous dues + intrest & others charges after raising quries (Tele calling and mailing) against it. When we received my NOC letter. Regards Sandeep Rawat Dear Rasika Kharnare As per the all last conversation I feel that you people don’t want to understand the problem. You peoples always taking about the rules and caluses of lein account. But lein account is not my problem. My problem is to diduct the unnessary intest and charges. In the month of March, you have converted all my outstanding balance was converted in Lein balance. On 29th of march 2014 I had mainteined my total outsatnding balance in my account. But you had deducted only Rs.3500 from the lein rather than the total dues. This is only the Issue which I have raised from day one but you people do not responce on this. After diduction all the outstanding dues, you had charged more charges Rs 536. why? Will you please clarify why you charging Rs 536 rather you have received all your dues in the month of April. Please clarify the answer the both the questions rendomly. Regards Sandeep rawat After this I have received the same mail. Dear Mr. Rawat, We refer to your appended email regarding credit card account. We have already initiated a request to the concern department and it is under process. Kindly allow us 02 working days to confirm the status. Your co-operation in the interim will be appreciated I have received the same mail last one month they are not getting any solution. On the other hand they are sending the massage for pay the dues Rs 536 + one month charges = Rs.921.98 I would request you to do some thing serious against the Axis Bank credit card department.
Thanks & Regards
Sandeep Rawat
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