Your Location/city: Lucknow
Name of the product/service/company:: HP company
I purchased a HP NOTEBOOK on the date of 10/01/2009. At that time company promised to consumers that they will give a KODAK 9.2 MEGA PIXEL CAMARA (with handling charges Rs. 1299 applicable)with every purchase Notebook. They charge extra 1299/ amount for gift handling charge and processing charges .I made a payment through DD in favour of “Solution Integrated Marketing”.I submitted DD to HP on date 01/02/2009″ along with all req. docs.At the time of purchase of Notebook HP assured us that please allow 6 weeks time after receiving the required documents at HP redemption process and send your gift.But this is unfortunate for us that we trust on this brand,because till date i did’n receive my gift KODAC 9.2 MEGA PIXEL CAMARA .I already paid the amount of handling charge for my gift.Every time on the query regarding gift,company always making a request for give some more time,They are not give us a proper reasson for delaying of my gift.So i am requesting u to please help me on this metter.”
REDUMPTION NO; W3OSQHOSM7
DD NO. “069626″ BANK- CENTRAL BANK LTD. SERIAL (s) 2CE834MS6D PRODUCT MODEL NO. CQ60-104TU
I am giving you a address of company for gift or promotional REDEMPTION CELL ADDRESS
HP Redemption Cell First Floor ,A-2,Okhla Industrial Area,Phase-1 New Delhi Phone – 011-41306700 Fax – 011-41306731
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But I did not get my camera till date. kindly take strog action with HP company and help to getting my camera. I am waiting for your strong action.
With Warm Regards,
SUNITA GUPTA
HOUSE NO-559 KHA/356
NEW SHRI NAGAR ALAMBAGH LUCKNOW-226005,U.P
Mail ID- [email protected] mobile-09415780803
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