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Author: mshash

  • Unfair charges levied by Vodafone

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    by

    mshash
    in

    I recently bought a Vodafone prepaid sim. It came with a balance of ₹100 and I bought a 3g data pack for ₹249. I have been unfairly charged with ₹75 for “SHOTFORMAT_99_VALUEPACK” and ₹15 for “GPRS Downloads”. The Customer Care Executives have been very unhelpful and they have refused to acknowledge that I didn’t make…