ASKING TO PAY MONEY WITHOUT PROVIDING CREDIT CARD DETAILS

Location/place: Delhi

Name of company/service: ICICI BANK Cr. Card

Dear Team
This is probably my 3rd mail (post 7 calls) to ICICI. You’ve done a good job repeatedly iterating that I have an amount of Rs.8569.38 pending towards ICICI credit card no.4477 XXXX XXXX 1007. Now for all the times that I received a mail/call in this context, all I have asked is a detailed bill of the pending amount and all i have been getting repeatedly is a pdf file of the first page of the bill. Now, my question to you is that how am I suppose to believe that the said amount is pending for payment if no one gives me the details.
So by simple logic application and presuming that the IQ of the people dealing with this matter from ICICI is slightly above the room temperature, I would again demand a DETAILED (itemized) bill of this account and I would be more than glad to pay, if need be.

Email: [email protected]
Prateek Khera
+91-9560450206


Comments

One response to “ASKING TO PAY MONEY WITHOUT PROVIDING CREDIT CARD DETAILS”

  1. ICICI Bank Care Avatar
    ICICI Bank Care

    Dear Mr. Khera,

    We are sorry for the inconvenience caused to you. We have made a note of your contact details. Our official will get back to you soon.

    Regards,
    ICICI Bank Customer Service Team

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