ASKING FOR PAYMENT OF MONEY OF CREDIT CARD WHICH ALREDY HAS BEEN PAID,ABUSING BY BANK CALL EXECUTIVE.

Location/place: GOA

Name of company/service: ICICI

COMPLAINTS AGAINST ICICI BANK .
I HAD BEEN USING CREDIT CARD OF ICICI BANK BACK IN 2007.
RECIVED A MONTHLY BILL WORTH 8000/- .
REVIWED THROUGH THE BILL, FIGURED OUT BY MISTAKE ICICI PEOPLE HAD PUT SOMEONE ELSE’S CHECK ON MY BILL.
REGARDING THIS I MADE A LATTER TO NODAL OFFICER OF THE BANK .
OFFICIALY IN REPLY LATTER FROM NODAL OFFICER GOT A REPLY STATING PAY WATERVR ARRIERS U HAVE EXCLUDING THAT CHECK.
REMAINING PAYMENT OF 4000/- WAS CLEARED WITH BANK .
HAVE PROOF OF ALL THE THINGS .

AFTER TWO MONTHS ICICI BANK EXECUTIVE CALLED YOUR PAYMENT OF 4000/- IS PENDING ,REGARDING THAT I EXPLAINED THEM ABOUT LATTER WHAT I SENT THE NODAL OFFICER.

I DON’T KNOW IF NODAL OFFICER AND OTHER BANK STAFF ARE NOT IN CONTACT , I HAD BEEN RECEIVING THIS CALL OVER THAT PERIOD NOW BACK FROM 2007 STATING MY PAYMENT IS PENDING, TO ALL THIS MY REPLY WAS SIMPLE I EXPLAINED ABOUT THE LETTER.

TODAY (13/6/2013) AGAIN GOT A CALL FROM
ICICI BANK EXECUTIVE.
UPON ASKING HE TOLD HIS NAME AS “PAWAR”
TELEPHONE NO. 02041504378.
UPON TELLING ASKING HIM IF HE IS CALLING FROM ICICI BANK,HE STARTED TALKING FOUL LANGUAGE. OVER THIS USED BAD LANGUAGE.
STARTED GIVING DIRE CONSEQUENCES ..

PURE CASE OR HARASSMENT .
UPON TELLING HIM ABOUT LETTER THING AND ALL,HE GAVE BAD WORDS.
I WANT ACTION TO BE TAKEN AGAINST BANK AS WELL AS PERSON WHOM I HAVE STATED ABOVE .


Comments

2 responses to “ASKING FOR PAYMENT OF MONEY OF CREDIT CARD WHICH ALREDY HAS BEEN PAID,ABUSING BY BANK CALL EXECUTIVE.”

  1. Akash Paul Avatar
    Akash Paul

    quote : “www.consumerforums.in is a privately owned online forum where consumer can voice their complaints and grievances against products bought or services rendered. The website DOES NOT represent any government or judicial body, nor are we affiliated with any part of the government.

    This is public awareness forum for deficiency in consumer product and services.”

    if you want proper actions to be taken against the bank. Contact the CONSUMER PROTECTION AND NATIONAL CONSUMER DISPUTES REDRESSAL COMMISSION. check out their website for further information, on the other hand you may also want to contact an advocate.

  2. ICICI Bank Care Avatar
    ICICI Bank Care

    Dear Vishwesh,

    We are sorry to hear about your experience. Please send us your contact details at [email protected] and our official will get back to you soon to assist you. Kindly refer ‘4357043’ in the subject line.

    Regards,
    ICICI Bank Customer Service Team.

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