Apps auto return to home screen automatically.

Location/place: Chandigarh

Name of company/service: Samsung

I have samsung galaxy s plus mobile. it is giving problem that when i opens any app it returns to home screen automatically. this problem occurs sometimes. eg. say i open my gallery to see pics then it return to home screen. when i play music then also it returns to home screen while the music is playing in background. I reported this problem four times. once at customer service online support and 3 times at Service centre wh\hich is at sector 18, Chandigarh. I recorded a video of the problem i am facing and showed it to this service centre at CHD but they did not respond. I could not send video to samsung online upport as they did not accept video format. Can you help me on getting nessary help?
Thanks


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