sir i am purchase item in craftsvilla ordrid-102122110 date-21/02/2016 but i receive defective item so i am ask to return process but according company no any return courier facility in my city but return product by self end.so i am return product to dtdc couries and sent the scan bill copy(amount 210/-) detail to craftsvill but company return the amount 100 by voucher using next purchasing. i am also email to company according to this problem but company answer is this is my policy company return only 100 rs but sir my expanse is 210/- so pls rectified my problem.
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