Location/place: Bangalore
Name of company/service: www.endeavorinfosoft.com
Hammad,
Do you know why I cancelled my sim activation, it’s because of your careless response. As a service provider you should have made some effort to call your customer who has inconvenience because of you slowness in your work.
Also I would like to share my personal details to “Trust worthy” people not like you (may be you are not aware of this word ).
You don’t even make an effort to call me back and in turn make a mockery of me ?
I will deal with you guys in consumer forum.
It is not about money that i keep writing these mails to you. Now you will not get any email directly from me.
Thanks,
Dileep
On Mon, Mar 18, 2013 at 6:01 PM, Mohammed Hammad wrote:
Dear,
Sir
Im really aware that we had your address on the documents what was submitted to my staff.
Since the order was cancelled the same was shredded and disposed, we do not keep documents for long with us.
Im sure it will take a minute for you to give your address.
How ever presently I do not have information of your address. Do send me the address and keep the Sim card, so that your amount of Rs. 200 will be refunded and sim card will be taken back as per my earlier communication.
How ever in the earlier mail in thread I asked for account details, since you just said we guys are frauds and may misuse your account details, I dint understand how will I misuse your bank account upon you providing only the account number and holder name.
Im sure I never asked your debit card number and CVV for the transfer of your money.
Since it is wasting our time writing mails around, just send your address somebody will visit and close.
Regards,
Hammad
On Mon, Mar 18, 2013 at 11:28 AM, dileep wrote:
Hi Hammad,
All the details including my door number are in documents which i have submitted for as my address proof.
If you need any further information you can call me instead of sending a mail and waiting for my response.
Thanks,
Dileep
On Sat, Mar 16, 2013 at 7:08 PM, Mohammed Hammad wrote:
Dear,
Sir
All my boys are already gone for today.
I will send some body on Monday.
Also Mr. Vishwa is on Leave, kindly provide your address so that some representative visit there.
Regards,
Hammad
On Sat, Mar 16, 2013 at 5:28 PM, dileep wrote:
Hammad,
Your executive ‘Vishwa Kumar ‘ knows my company address( he is the one who has collected Rs:300 from me in my office).
Also you can reach me on my number which i mentioned earlier in the same mail thread. Anyways you can call me on ‘9620035559’
Thanks,
Dileep
On Sat, Mar 16, 2013 at 4:50 PM, Mohammed Hammad wrote:
Dear,
Sir
Where can I send my person now.
Regards,
Hammad
On Sat, Mar 16, 2013 at 1:36 PM, dileep wrote:
Hi Munzir/Hammad,
Will there be any update ?
I thought ASAP was ‘As Soon As Possible’ , but may be you have a different meaning i guess …!!!
This shows how much dedication you guys show in your work.
Thanks,
Dileep
On Sun, Mar 3, 2013 at 3:54 PM, Mohammed Munzir wrote:
We will arrange for the amount return asap.
@Hammad: Kindly do it asap.
Regards,
Munzir.
Sent from Galaxy S III Android Smart Phone.
On 3 Mar 2013 15:47, “dileep” wrote:
Hi Munzir ,
Is there any update to this?
Thanks,
Dileep
Mbl: **********
On Mon, Feb 18, 2013 at 5:24 PM, dileep wrote:
Hi Munzir,
I was out of the town and could not respond earlier than this.
Firstly I don’t have to learn Email Etiquette’s from you. I know it very well.
What professionalism are you talking about ? Did you know how many times I have to call your guys(including you)
to know the what is the status of my sim. It’s because of your careless behavior that made me to cancel the activation process of the sim even before it is made active(which took more than 15 days as far as I Know)
I can even produce my outgoing call list to show the number of times I have called your executives to know the status. check with your guys if they have called and informed me at least once(only you have called me once to know what was my issue and still you continued the process of activation)
Made several calls to these numbers,
1. 9036000030
2. 8792743353
3. 8798743350
4. 8792743356
5. 9036164103
It looks funny to me that, Instead of apologizing for the inconvenience occurred, you tell us how we(CUSTOMERS) need to communicate to you (SERVICE PROVIDERS).
For your kind information I too work in an MNC organization and know how to behave and communicate to our customers.
As per Hammad’s conversation with my brother on phone, I agree to pay the expenses(Rs. 50) toward your transport charges and ready to take Rs.200 .
Thanks,
Dileep
**********
On Tue, Feb 5, 2013 at 10:16 AM, Mohammed Munzir wrote:
Dear dileep,
Profanities are not to be used in an official communication hence write proper mails, About the refund of amount its the company process and amount will be refunded only vai bank transfer. Charges are the executive handling cost who had spent time come to you and it was cancelled from your end. Kindly provide the bank details for the transfer else come down to our office in banaswadi and take cash by hand and sign cash voucher.
Regards,
Munzir.
Sent from Galaxy S III Android Smart Phone.
On 4 Feb 2013 15:48, “dileep” wrote:
why the hell you will deduct? i have raid this query even before activating the sim.(You can even check the activation data and the date i have raised the query)
secondly why should i disclose my account details to you guys, you guys seem to me more like a fraudsters.
I have paid by cash and i need it by cash.
Thanks,
Dileep
On Sat, Feb 2, 2013 at 12:25 AM, Mohammed Hammad wrote:
Dear,
Sir
Kindly provide your bank details for Transfer of your deposit:
We will also deduct Rs. 50 handling charges and Rs. 250 will be refunded.
Account Name:
Account Number:
Bank Name:
Branch Name:
Branch IFSC:
Please provide details within 7 working days Rs. 250 will be refunded.
Please write back to us if you have some serious concern.
@ Vishwa: Please stop giving Golden numbers free of cost, approval have fetched me nothing but a remark. Please note the same. All your personal references are also must to pay Rs. 1,500/- premium number charges for activation.
—
Warm Regards,
Mohammed Hammad
Operations Manager
Conduite Endeavor Infosoft Pvt. Ltd,
Authorized Sales Partner of Tata Docomo
Phone: +91-80-65610000
Mobile: +91-8792743350
www.endeavorinfosoft.com
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