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Amount Deduction

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by

AdminPost
in ,

Location/place: Cuddalore

Name of company/service: AIRTEL

Hi,
I have been charged an amount of rupees 90 in my Airtel prepaid sim. While asking for a reason they are not giving proper answer. They are giving irrelevent reason. I recharged my airtel prepaid sim for a internet booster. But before the end of the booster they charged amount from my main account balance. Also when they took about 30 rupees for contacting customer care. For charging also they have not given any intimation. Please help me in this issue and i want my money back.
Thank you,
Mohammad Azarudeen

Comments

2 responses to “Amount Deduction”

  1. Airtel Presence Avatar
    Airtel Presence

    Namaste Mr. Azarudeen,

    This is to inform you that your concern listed on 27 May 2013 has been noted and our team is eager to resolve it. In order to get to the resolution, we need to get in touch with you and gather more details about the concern. However, we are restricted by the absence of your contact details in your original complaint. Please share the required details with us at [email protected]

    We assure you that we are committed to resolving the issue to your satisfaction

    Regards
    Rakesh Kumar
    airtelpresence (airtel customer service team)
    bharti airtel ltd
    [email protected]

    Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

    Twitter – http://www.twitter.com/airtel_presence
    Facebook – http://www.facebook.com/bhartiairtelltd
    Linked- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33

  2. Airtel Presence Avatar
    Airtel Presence

    Namaste Mr. Azarudeen,

    We were waiting to hear back from you. Since you haven’t written in yet, we trust your issue has been resolved. If you still need assistance, we request you to Please share the required details with us at [email protected]

    We assure you that we are committed to resolving the issue to your satisfaction.

    Regards
    Saurav Ahlawat
    Airtel Presence (Airtel Customer Service Team)
    Bharti Airtel Ltd
    [email protected]

    Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

    Twitter – http://www.twitter.com/airtel_presence
    Facebook – http://www.facebook.com/bhartiairtelltd
    Linked- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33

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