AMOUNT DEDUCTED FROM BANK BUT NO RECHARGE DONE

Dear Sir/Madam,
On 26-11-2014 I have done total of 6 recharges on my Airtel Digital Tv. The customer Id is 3015372316. It was done from my 2 different Freecharge Id. One is [email protected] and the other is [email protected]. 2 of the 6 recharges was successful because it was done from the freecharge credit. The order ids were FCDA14112696646812 and FCDW14112696670518 . The other 4 was unsuccessful at that time and the reason was given was bank server unresponsive. In the evening My 2 Axis bank account was deducted Rs. 200/- each. I did the recharges by using Axis bank Debit cards. The last 4 Digits were 2741 and 5576. These 4 recharges did not generate any Order Ids. I used the coupon code AXISFC25 and supposed to get Rs. 100/- cash back for all 4 recharges. I am sending the account statement for both the accounts. Kindly refund my amount as early as possible.

RAJARSHI GUHAMALLIK
Joint Holder :- SRABANA GUHAMALLIK
UDAYAN CO-OPERATIVE
FATAKGORAH STATION ROAD
CHANDANNAGAR
HOOGHLY Customer No :084030045
WEST BENGAL Scheme :SALARY POWER PRIVILEGE
712136 Currency :INR
Statement of Axis Account No :084010100219235 for the period (From : 24-11-2014 To : 26-11-2014)
Tran Date Chq No Particulars Debit Credit Balance Init.
Br
OPENING BALANCE 54.78
24-11-2014
PUR/FREECHARGE
PU/GURGAON/241114/08:27 10.00 44.78 084
24-11-2014
PUR/FREECHARGE
PU/GURGAON/241114/08:32 10.00 34.78 084
24-11-2014
PUR/FREECHARGE
PU/GURGAON/241114/08:42 10.00 24.78 084
24-11-2014
PUR/FREECHARGE
PU/GURGAON/241114/08:45 10.00 14.78 084
24-11-2014
PUR/FREECHARGE
PU/GURGAON/241114/08:48 10.00 4.78 084
25-11-2014
AXMOB/TPFT/T81QMCOY3861/912010004068
852/91896093 2000.00 2004.78 444
26-11-2014 PUR/FreeCharge/MUMBAI/261114/09:13 100.00 1904.78 084
26-11-2014 PUR/FreeCharge/MUMBAI/261114/09:30 100.00 1804.78 084
26-11-2014
ATM-CASH-AXIS/NANDINI
COMPLE/SULTANPUR/261114 1500.00 304.78 084
TRANSACTION TOTAL 1750.00 2000.00
CLOSING BALANCE 304.78

RAJARSHI GUHA MALLIK
Joint Holder :- RAKHAL GUHA MALLIK
UDAYAN CO OPERATIVE FATAK GORA (STATION ROAD
HOOGHLY CHANDANNAGAR
. Customer No :842732921
WEST BENGAL Scheme :SAVINGS-EASYACCESS
712136 Currency :INR
Statement of Axis Account No :912010004068852 for the period (From : 24-11-2014 To : 26-11-2014)
Tran Date Chq No Particulars Debit Credit Balance Init.
Br
OPENING BALANCE 363289.14
24-11-2014
NEFT/SBIN914328807576/Mr RAJARSHI
GUHA MALLIK 2000.00 365289.14 002
25-11-2014
AXMOB/TPFT/T81QMCOY3861/084010100219
235/91896093 2000.00 363289.14 444
26-11-2014 109682 LIC 283059.00 80230.14 856
26-11-2014 PUR/FreeCharge/MUMBAI/261114/10:51 100.00 80130.14 444
26-11-2014 PUR/FreeCharge/MUMBAI/261114/13:12 100.00 80030.14 444
TRANSACTION TOTAL 285259.00 2000.00
CLOSING BALANCE 80030.14