Location/place: Trivandrum, Kerala
Name of company/service: Datawind, Amritsar (Supplier of Akash/ Ubislates Tablets)
I had booked for a Ubislate (Akash Tablet) during Jan 2012, which was proudly declared by Govt. of India as the cheapest in this series for the support of the am-admi, especially students. Booking ID PMD1CCEDA1E2
I got a mail back from the company on 04/02/2012 offering a prioritized delivery in March 2012, if I send a DD of Rs. 2999, which will also cover the shipping charge.
As per this, I had sent a DD of Rs. 2999 (DD No. 16782004, Federal Bank, Pappanamcode Br.) to Ms. Datawind Innovations Pvt. Ltd. 8148, Jubilee Complex, Sultanwind Road, Amritsar 143001, on 08/02/2012.
On 02/03/2012 I received an e-mail confirmation acknowledging the receipt of the DD from Ms. Datawind.
After this I had several phone calls to their toll free no. 1800 180 2180 and e-,ail communications which had no responses from Ms. Datawind. On 11/06/2012 they sent an e-mail stating that the delivery of Ubislate has started and I will receive the device by the end of June.
I have not received the device in June and they are still just extending the months. On 07/09/2012 I had written them a mail on warning them for legal steps. Then they offered an immediate delivery; but nothing happened.
On 21/12/2012, they came up with a mail providing information on the new version of Akash tablet. I replied saying that I don’t want any upgraded version; and send the booked one. Same day they responded that the booked one (Ubislate 7+) is not available, hence pressing me to confirm for an upgraded version.
I said Ok to that without any other options, and got a reply on the same day 21/12/2012 saying that they will dispatch the device with in next 10 days. As usual NOTHING has happened till date.
I had to buy another tablet during June 2012 for my work related tasks as this Ubislate was not sent to me in time.
This is a clear case of fraudulence and cheating, especially using the name of Govt of India. Many Lakhs of students who are from poor financial conditions might have somehow managed to sent this money to this frauds, expecting that they will get the device for their studies.
Requesting you to take necessary actions against this company, warning them to keep their offers or else give the money back. Hence we can avoid more and more people are cheated by this frauds.
thanks
Dr. Prasanthkumar Nellickal
[email protected]
Leave a Reply