Airtel Wrong Bill

Location/place: Faridabad

Name of company/service: Airtel

Hi All,

This is Shweta Agarwal, I have a postpaid corporate connectio n from airtel with relationship number : 1034885083 and mobile no. 8130538666, last month the airtel provide me with the bill of more than 2000 excess amount for the data usages , in the bill it is mentioned that i have 1 GB plan and i have used around 1.2 GB, which is not true , i have never used that much data , airtel can check my previous month usages. i have raised a concern and try to contact airtel but no response.they have discontinued my outing call. i have called them , mailed them and call customer care , nodel officer but there is no response from there side, please correct my bill or disconnect my number, i will go to some more operator at least there sghould be no more such wrong bills.


Comments

3 responses to “Airtel Wrong Bill”

  1. Namaste Shweta,

    This is to inform you that your concern listed on 11 June 2013 has been noted and our team is working on a resolution. At the outset, we apologize for the inconvenience faced by you. We will get in touch with you for further details of your concern as the need arises.

    For any queries you may have you can also get in touch with us at [email protected].

    Regards
    Rakesh Kumar
    airtelpresence (airtel customer service team)
    bharti airtel ltd
    [email protected]

    Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

    Twitter – http://www.twitter.com/airtel_presence
    Facebook – http://www.facebook.com/bhartiairtelltd
    Linked- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33

  2. Namaste Shweta,

    Further to our discussion dated 11 June 2013, your concern is being worked upon. We would require some more time to resolve it and shall keep you updated of the progress.

    We assure you that we are committed to resolving the issue to your satisfaction.

    For any queries you may have you can also get in touch with us at [email protected]

    Regards
    Saurav Ahlawat
    Airtel Presence (Airtel Customer Service Team)
    Bharti Airtel Ltd
    [email protected]

    Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

    Twitter – http://www.twitter.com/airtel_presence
    Facebook – http://www.facebook.com/bhartiairtelltd
    Linked- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33

  3. Namaste Shweta,

    We would like to inform you that your concern listed 11 June 2013, has been resolved. Should you have any queries please contact airtel customer service at [email protected]

    Regards
    Saurav Ahlawat
    Airtel Presence (Airtel Customer Service Team)
    Bharti Airtel Ltd
    [email protected]

    Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

    Twitter – http://www.twitter.com/airtel_presence
    Facebook – http://www.facebook.com/bhartiairtelltd
    Linked- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33

Leave a Reply

Your email address will not be published. Required fields are marked *