Airtel secure claim rejection

This is regarding my airtel secure claim rejection for the member ship I’d 1002715936.

This is to inform you that the claim had been rejected after Airtel secure team jumping into the conclusion that there is no external cause in the accident.

The details are as follows.

Mobile accidentally fell from the side pocket on to ground as the result of luggage bag broke apart and fell on my lap while getting down the car. There was damage to the screen.

Airtel secure has rejected the claim saying that it happened due to improper handling. First of all there was no handling issue at all. The mobile was in the pocket of my track pants. It fell on the ground only because of the external push given by the broken polythene bag.


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