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AIRTEL NOT PRVIDING 3G SPEED ON 3G PLANS

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by

Consumerforums admin
in

Location/place: Chennai:Sembakkam
Name of company/service: Airtel

Hello,
I have activated airtel 3G plan of Rs. 255/- and i got 2 GB 3G data. But the speed which i am getting is very less Mbps or showing most of the time 2G network which is not acceptable. The 2G also is not working properly.
My airtel number is 9994587089.
Compliant No: PR022300008, PR022300245
I have launched more than 2 complaints in the customer care and called airtel alot of time but there is no resolution of the complaint till now instead of they were closed the complaint.
They are not able to resolve the complaints and even not giving appropriate replies.
This plan comes with the validity of 28 days and i have not got 3G.Finally I am not getting appropriate speed and no resolution on the part of airtel.
Please take my application into consideration.
Regards
Krishnasamy
[email protected]

Comments

3 responses to “AIRTEL NOT PRVIDING 3G SPEED ON 3G PLANS”

  1. airtel presence Avatar
    airtel presence

    Dear Krishnasamy,

    This is with reference to your post dated 08 April 2014. We would like to acknowledge that we are working to address your concern as soon as possible. We will connect with you to get additional details, if required, to resolve the concern effectively.
    You can also get in touch with us at [email protected]

    Regards
    Saurav Ahlawat
    Airtel Presence (Airtel Customer Service Team)
    Bharti Airtel Ltd
    [email protected]

    Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services
    Twitter – http://www.twitter.com/airtel_presence
    Facebook – http://www.facebook.com/bhartiairtelltd
    Linked- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33

  2. airtel presence Avatar
    airtel presence

    Dear Krishnasamy,

    This is with reference to your post dated 08 Apr. 2014. We are working on your concern and would require some more time to resolve it. We shall keep you updated of the progress.

    You can also get in touch with us at [email protected]

    Regards,
    Sandeep Kumar
    Airtel Presence (Airtel Customer Service Team)
    Bharti Airtel Ltd
    [email protected]

    Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services
    Twitter – http://www.twitter.com/airtel_presence
    Facebook – http://www.facebook.com/bhartiairtelltd
    Linked- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33

  3. airtel presence Avatar
    airtel presence

    Dear Krishnasamy,

    This is with reference to your post dated 08 April 2014. We would like to confirm that we have shared the resolution details with you.
    Should you require further information, please feel free to write to us at [email protected]

    Regards,
    Saurav Ahlawat
    Airtel Presence (Airtel Customer Service Team)
    Bharti Airtel Ltd
    [email protected]

    Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services
    Twitter – http://www.twitter.com/airtel_presence
    Facebook – http://www.facebook.com/bhartiairtelltd
    Linked- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33

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