Airtel Instrument returned no refunds

Location/place: noida

Name of company/service: Airtel

Hi my airtel account no is 15929645. 4 months back i had airtel broadband and ip tv in noida , i shifted my house so i requested them to relocate my connection , after requesting for a month they told me that they can’t relocate because they do not have connectivity in my new locattion, then they took another 10-15 days to disconnect, i paid the full and final amount and also returned their ip tv modem, the guy (Mr Tarun Srivastava ) came to collect my ip tv modem told me if i give my wifi modem and telephone ,they will refund money for it . its been more than 3 months no return has been done i also send the receipt copy of surrender of my airtel wifi modem and ip tv,now they telling me they cant refund.
airtel is a cheat people from airtel are cheat all they want is to make fool of people like us.
i want action against them.


Comments

2 responses to “Airtel Instrument returned no refunds”

  1. Namaste Saurabh,

    This is to inform you that your concern listed on 22 July 2013 has been noted and our team is working on a resolution. At the outset, we apologize for the inconvenience faced by you. We will get in touch with you for further details of your concern as the need arises.

    For any queries you may have you can also get in touch with us at [email protected]

    Regards
    Saurav Ahlawat
    Airtel Presence (Airtel Customer Service Team)
    Bharti Airtel Ltd
    [email protected]

    Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

    Twitter – http://www.twitter.com/airtel_presence
    Facebook – http://www.facebook.com/bhartiairtelltd
    Linked- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33

  2. Namaste Saurabh,

    We would like to inform you that your concern listed 22 July 2013, has been resolved. Should you have any queries please contact airtel customer service at [email protected]

    Regards
    Saurav Ahlawat
    Airtel Presence (Airtel Customer Service Team)
    Bharti Airtel Ltd
    [email protected]

    Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

    Twitter – http://www.twitter.com/airtel_presence
    Facebook – http://www.facebook.com/bhartiairtelltd
    Linked- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33

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