Location/place: Lucknow
Name of company/service: Airtel
My mobile number is 9125381838. My balance get deducted by rs 5 without any activity caused by me. They are telling that you purchase ‘Fashion show’ at 01.17 am on 10th march 2013, But there was no such activity done by me, even my number was switched off at that time.They simply told me ‘my system is showing this information and you are telling a lie’. please provide me solution along with balance refund.
Namaste Mr. Tiwari,
This is to inform you that your concern listed on 10 March. 2013 has been noted and our team is working on a resolution. At the outset, we apologize for the inconvenience faced by you. We will get in touch with you for further details of your concern as the need arises.
For any queries you may have you can also get in touch with us at [email protected].
Regards
Saurav Ahlawat
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
[email protected]
Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services
Twitter – http://www.twitter.com/airtel_presence
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Thanks for resolving my problem!
Namaste Mr. Tiwari,
We would like to inform you that your concern listed 10 Mar. 2013, has been resolved. Should you have any queries please contact airtel customer service at [email protected].
Regards
Deepak Mohod
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
[email protected]
Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services
Twitter – http://www.twitter.com/airtel_presence
Facebook – http://www.facebook.com/bhartiairtelltd
Linked- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33
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