Hi All,
I have purchased postpaid Airtel dongle.
Time of selling the dongle they told me that you will be getting 5GB monthly and amount of dongle 799 INR will be waved off from your first bill so the would be free.
BUt when I received the Dongle I got only 4GB, after that I received the first bill amount of 1032 INR.When I asked to wave off the 799 INR no one ready to entertain, only call bouncing.I complaint I told by one your seller that I will going to get the 5GB, they said there are no such plans?
They stopped my dongle and said that first pay your bill and your dongle service will resume.

I paid amount of 1032 INR to one of Airtel guy who came to my office to receive the payment.I have the bill with me.
And next month again they sent the bill and amount is 1750INR saying that one extra month rental is added,however my dongle was not in service.
My airtel dongle number is 7738150736.
After that they are calling me from different numbers and threatened me saying that they are calling from Delhi court and will file a case against me.

I am still ready to pay the one month amount even though I have not used it more then 5-6 days.
I don’t know why they commit and why don’t they fulfill it.
can any one help please.
I am really disappoint.

Still I did not received any call from Airtel.
YEs I am receiving calls from people who are threatening me to pay the bill. People calling me from different numbers ,and saying that they are calling me from Delhi court and bla-bla.
Could you please look into this matter ASAP.

Thanks in advance.

Receiving threatning call from –8107718094
Mr.sub Ins Rajendra singh sekhwat–Delhi

Thanks
LM


Comments

3 responses to “Airtel dongle”

  1. Namaste Mr. Meshram,

    This is with reference to your post dated 25 September 2013.

    We would like to acknowledge that we are working to address your concern as soon as possible.

    We will connect with you to get additional details, if required, to resolve the concern effectively.

    You can also get in touch with us at [email protected]

    Regards
    Rakesh Kumar
    airtelpresence (airtel customer service team)
    bharti airtel ltd
    [email protected]
    Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

    Twitter – http://www.twitter.com/airtel_presence
    Facebook – http://www.facebook.com/bhartiairtelltd
    LinkedIn- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33

  2. Namaste Mr. Meshram,

    This is with reference to your post dated 25 September 2013. We would like to confirm that we have shared the resolution details with you.

    Should you require further information, please feel free to write to us at [email protected]

    Regards,
    Saurav Ahlawat
    Airtel Presence (Airtel Customer Service Team)
    Bharti Airtel Ltd
    [email protected]

    Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services
    Twitter – http://www.twitter.com/airtel_presence
    Facebook – http://www.facebook.com/bhartiairtelltd
    Linked- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33

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