Airtel-Broad band

Airtel

They are making false promise and collecting money.after some time just adding sorry!what kind of service they providing??? very worst service.

I have submitted documents for broadband on 26/5/2014 and paid Rs 2100. on that time representative from airtel assured will get connection within 3days(before 29/5/2014) but i didn’t got any connection upto now.

when i have contacted customer care again they just saying sorry we can’t provide connection.if they can’t why they conformed feasible, collected money from me within 10 minutes after conformation call and why they kept me waiting for these days?.so rubbish

here my complaint no SR 46465430 and allotted land line no.0422 4337237.


Comments

3 responses to “Airtel-Broad band”

  1. airtelpresence Avatar
    airtelpresence

    Dear Customer,

    This is with reference to your post dated 02 June 2014. We would like to acknowledge that we are working to address your concern as soon as possible. We will connect with you to get additional details, if required, to resolve the concern effectively.
    You can also get in touch with us at [email protected]

    Regards
    Saurav Ahlawat
    Airtel Presence (Airtel Customer Service Team)
    Bharti Airtel Ltd
    [email protected]

    Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services
    Twitter – http://www.twitter.com/airtel_presence
    Facebook – http://www.facebook.com/bhartiairtelltd
    Linked- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33

  2. airtelpresence Avatar
    airtelpresence

    Dear Customer,

    This is with reference to your post dated 02 June 2014. We are working on your concern and would require some more time to resolve it. We shall keep you updated of the progress.
    You can also get in touch with us at [email protected]

    Regards,
    Saurav Ahlawat
    Airtel Presence (Airtel Customer Service Team)
    Bharti Airtel Ltd
    [email protected]
    Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services
    Twitter – http://www.twitter.com/airtel_presence
    Facebook – http://www.facebook.com/bhartiairtelltd
    Linked- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33

  3. Dear Customer,

    This is with reference to your post dated 02 June 2014. We would like to confirm that we have shared the resolution details with you.
    Should you require further information, please feel free to write to us at [email protected]

    Regards,
    Saurav Ahlawat
    Airtel Presence (Airtel Customer Service Team)
    Bharti Airtel Ltd
    [email protected]

    Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services
    Twitter – http://www.twitter.com/airtel_presence
    Facebook – http://www.facebook.com/bhartiairtelltd
    Linked- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33

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