Airtel Became Worst Service Provider

I have made several complains in last six months regarding the connectivity issue of Airtel. Few complain nos are as below –

Complain no for Mobile data ( Mob. no 9431104298) –
1. 12 Sep – 58011375
2. 24 Oct – 58606926

Complain no for data card (No. 7710010897) –
1. 2 Sep – 57858095
2. 18 Oct – 58536918

But the problem has not been resolved.

I am a post paid user and every month I am paying around Rs. 2000/- for mobile and using corporate connection of Data card with the plan of 900/ month. but not able enjoy the service. And not happy with speed of response. So I am not getting the service for which I am paying such a huge money. And if there is some problem from network side then neither getting revert my money nor discount in my bill.
One more surprising episode I have observed with this company that whenever I calling to customer care and started sowing my dissatisfaction, within 5 mins of time observing good speed. Once I have started using the data, in next 15 mins again it get down. It is always showing High Speed network but not able to transmit Whatsapp massage immediately. So it is clearly showing Airtel try make the user fool taking money and enjoying. As they are not having fear of law enforcement agency or consumer forums. As a result the service what they commit is not able to deliver. And I always laugh to see their add of Smartphone Network. Crazy….
Gov must look into the unfair business practice of these companies who are making consumer fool and charging huge money. If they are not able to provide the service then why should they are committing for better services. Now a days Airtel is worst compared to any service provider.


Comments

2 responses to “Airtel Became Worst Service Provider”

  1. Dear Aravind,

    This is with reference to your post dated 12 Nov. 2014. We would like to acknowledge that we are working to address your concern as soon as possible. We will connect with you to get additional details, if required, to resolve the concern effectively.

    You can also get in touch with us at [email protected]

    Regards
    Sandeep Kumar
    airtel presence (airtel customer service team)
    bharti airtel ltd.
    [email protected]

    Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services
    Twitter – http://www.twitter.com/airtel_presence
    Facebook – http://www.facebook.com/bhartiairtelltd

  2. Dear Aravind,

    This is with reference to your post dated 10 Nov. 2014. We would like to confirm that we have shared the resolution details with you.

    Should you require further information, please feel free to write to us at [email protected]

    Regards,
    Sandeep Kumar
    airtel presence (airtel customer service team)
    bharti airtel ltd.
    [email protected]

    Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services
    Twitter – http://www.twitter.com/airtel_presence
    Facebook – http://www.facebook.com/bhartiairtelltd

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