Airtel 4G Dongle Data usage information dispute

While taking a Airtel 4G dongle I have been promised a monthly data of 4GB against 450 Plan, But instead I have been given on 3.4 GB bandwidth of data every month. More over my Data usage details as per my Log In Airtel account is 2073 MB where as the company says its 3427 MB on 10th June 2015. There is a difference of 1.3 GB data on same day same date and time.

I need justice.


Comments

2 responses to “Airtel 4G Dongle Data usage information dispute”

  1. Dear Mr. Pal,

    This is with reference to your post dated 11 June 2015.

    We are keen to resolve your concern; however, we will require your airtel account number along with an alternate contact number to resolve it effectively.

    Look forward to receiving the required details at [email protected]

    Regards
    Rakesh Kumar
    airtelpresence (airtel customer service team)
    bharti airtel ltd
    [email protected]

    Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services
    Twitter – http://www.twitter.com/airtel_presence
    Facebook – http://www.facebook.com/bhartiairtelltd

  2. Dear Mr. Pal,

    This is with reference to your post dated 11 June 2015.

    We were waiting to receive your contact details to enable us to address your concern.

    Since we have not heard back from you, we trust your issue has been resolved.

    If you require further information / assistance, please write to us at [email protected]

    Regards
    Rakesh Kumar
    Airtel.presence (airtel customer service team)
    bharti airtel ltd
    [email protected]

    Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

    Twitter – http://www.twitter.com/airtel_presence
    Facebook – http://www.facebook.com/bhartiairtelltd

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