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Airtel 3g Sucks

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by

Consumerforums admin
in

Hello Sir,

Myself Ankur Agarwal from Jaipur. I am facing a problem regarding with the airtel 3g speed , I am using it via a Dongle (Name: Digisol, Model: DG-BA3370)on my system. It gets connect with the server but provide speed of 10 Kbps to 25 Kbps only , less than the speed of 2g.

I have purchased so many airtel connections in past few months but unable to experience the power of 3g .

Surprisingly I have also complained it about to the customer care number, but you know there is NO resolution provided or they have there own excuses to prove themselves right, like customers are fool.
I know that nothing gonna happen as I am typing this complain.

Do something if You really can.

Bye

Comments

3 responses to “Airtel 3g Sucks”

  1. airtelpresence Avatar
    airtelpresence

    Dear Mr. Agarwal,

    This is with reference to your post dated 13 May 2014. We are keen to resolve your concern; however, we will require your airtel account number along with an alternate contact number to resolve it effectively.
    Look forward to receiving the required details at [email protected]

    Regards,
    Saurav Ahlawat
    Airtel Presence (Airtel Customer Service Team)
    Bharti Airtel Ltd
    [email protected]

    Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services
    Twitter – http://www.twitter.com/airtel_presence Facebook – http://www.facebook.com/bhartiairtelltd
    Linked- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33

  2. airtelpresence Avatar
    airtelpresence

    Dear Mr. Agarwal,

    Kindly read the above date as 14 May 2014 in place of 13 May 2014. This was due to the human error. We regret for the inconvenience.

    Regards
    Saurav Ahlawat
    Airtel Presence (Airtel Customer Service Team)
    Bharti Airtel Ltd
    [email protected]

    Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

    Twitter – http://www.twitter.com/airtel_presence
    Facebook – http://www.facebook.com/bhartiairtelltd
    Linked- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33

  3. airtel presence Avatar
    airtel presence

    Dear Mr. Agarwal,

    This is with reference to your post dated 13 May. 2014. We were waiting to receive your contact details to enable us to address your concern. Since we have not heard back from you, we trust your issue has been resolved.
    If you require further information / assistance, please write to us at [email protected]

    Regards
    Sandeep Kumar
    Airtel Presence (Airtel Customer Service Team)
    Bharti Airtel Ltd
    [email protected]
    Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services
    Twitter – http://www.twitter.com/airtel_presence
    Facebook – http://www.facebook.com/bhartiairtelltd
    Linked- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33

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